She read it three times. Then she called me. And for almost a full minute, she did not say anything. Just quiet breathing on the other end of the line. Then — “How did you know exactly what I needed to hear?” I did not have a magical answer. I just wrote what was true. … Read more
I was at a dinner party recently when someone mentioned their golden birthday and diamond birthday, and half the table looked completely confused. One person thought it was a wedding anniversary thing, another thought it was a secret code for a milestone age, and my friend Sarah—bless her—just wanted to know if it meant she … Read more
I remember sitting at my desk, staring at a blank greeting card, feeling completely paralyzed. My mentor, the person who had guided me through my toughest professional hurdles, was having a big day. I wanted to send the perfect happy birthday wishes. But how do you say happy birthday to mentor without sounding like a … Read more